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Information technology service — Digital transformation — Maturity model and assessment

Assesses enterprise transformation through organisation, technology, data, resources and digital business capabilities.

Overview

The model combines maturity levels, capability domains and requirements across digital operations, production and services.

Key points

01

Organisation-wide capabilities

Seven domains cover organisation, technology, data, resources, digital operations, production and services.

Clauses 4 and 6
02

Maturity objectives

Five levels support transformation objectives aligned with organisational conditions and business goals.

Clause 5
03

Business and enabling capabilities

Connect business improvement with organisational, technical, data and resource capabilities.

Clause 7

Application to overseas operations

For overseas operations spanning group management, production and services, it offers an enterprise-level perspective distinct from factory smart manufacturing assessment.

Source documents